Expert Agentforce & Salesforce AI solutions

We build the Agentforce that runs in production.

We're a specialist team that designs, ships, and governs real Agentforce systems — the orchestration, routing, and guardrails that turn a promising demo into something your business can trust.

Agentforce Specialist–certifieda senior, certified team
Full-surface expertiseSales · Service · Employee · Platform
Built on Agentforce 360 & Data 360the current platform, not last year’s
Governed & auditableproduction-grade by default
How we work

Fixed-scope engagements, shaped around outcomes.

Not open-ended hourly work. Every engagement ends in something real — a blueprint, a working agent, a governed integration — that your team can own and run.

Assess

Readiness & Architecture

A focused review of your org, data, and use cases — ending in an Agentforce blueprint and a sequenced delivery plan.

Build

Design & Build

We build the whole solution, not a fragment — the agents, the data grounding, the channels, and the guardrails — coordinated across your expertise areas and engineered to run reliably in production.

Govern

Governance & A2A

Trust Layer grounding, auditable routing, human-in-the-loop approvals, and governed agent-to-agent integration with your stack.

Partner

Partner Acceleration

For implementation partners: we parachute in on the deep Agentforce work and hand finished, documented artifacts back to your team.

Expertise

Across the full Agentforce surface.

Sales, Service, the employee and admin layer, and the platform plumbing underneath — the parts most teams haven't had to wire together yet.

01

Agentforce for Sales

Engagement Agent (SDR)

An autonomous SDR that nurtures inbound leads around the clock — answering questions, handling objections, and booking qualified meetings, all grounded in your CRM and Data 360.

Sales Coach

Private role-play for your reps: the agent simulates the buyer, runs pitch and meeting rehearsals on real deal data, and gives objective, deal-specific feedback and insights afterwards.

Opportunity Pipeline

Agents that keep the pipeline honest — updating opportunities, surfacing stalled deals and risks, and prompting the next best action on every record.

Curated Account Research

On-demand account briefs that pull CRM history, signals, and external context into a single research summary before every call or meeting.

AI-Powered Sales Workspace

A reasoning layer over the seller's day — briefings, summaries, and next actions surfaced in context, so reps spend time selling rather than searching.

Sales Agent on Slack

The same Agentforce capability delivered where sellers already work — conversational lookups, updates, and actions inside Slack, no Salesforce tab required.

Prospecting Agent

Top-of-funnel research and outreach at scale — identifying, prioritising, and personalising approaches to the accounts most likely to convert.

02

Agentforce for Service

Service Agent, every channel

One service agent deployed everywhere your customers are — public website, WhatsApp, in-app, and messaging — resolving issues conversationally and consistently.

Service on Email

Turn your support inbox agentic: the agent reads, reasons over, and replies to email-to-case traffic autonomously, handing only the conversations that truly need a human to your team.

AI-Powered Case Management

Automatic triage, classification, and routing — every incoming case understood, prioritised, and sent to the right place without manual sorting.

AI-Powered Case Resolution

Agents that don't just deflect but resolve — taking the steps to close cases end to end, with humans looped in only at the right moments.

Grounded Knowledge

Responses anchored in your knowledge base and trusted data, so answers stay accurate, current, and on-brand rather than improvised.

03

Employee, Admin & Automation

Employee Agent

An internal agent that handles employee requests — HR, IT, policy, and operational questions — with the same governance and grounding as your customer-facing agents.

Agentforce Coworker

An AI teammate inside the Salesforce search bar — and Slack, Teams, and beyond — that searches across your enterprise data, surfaces insights, and takes action, powered by Data 360.

Setup with Agentforce

AI-assisted administration: create objects and fields, manage users, assign profiles and permissions, and troubleshoot access through natural language — with the admin always in control.

Flow Automation Agent

Agents that trigger and orchestrate your existing Flows — connecting deterministic, audited automation to conversational, reasoning-driven entry points.

04

Intelligence & Platform

Sentiment Analysis

Reading the emotional temperature of every interaction to prioritise at-risk conversations and route them to the right response.

Intent Identification

Classifying what a customer or user actually wants on the first message, so the right agent, topic, and action fire every time.

Data Cloud (Data 360)

The trusted data foundation beneath every agent — unifying and grounding CRM and external data, with zero-copy federation to sources like Databricks.

Model Context Protocol (MCP)

The open standard that lets your agents securely reach data and tools beyond Salesforce — and lets external agents reach in — so AI works across your whole stack, governed.

Agent-to-Agent (A2A) Orchestration

Coordinating multiple specialist agents — including external agents from other platforms — through one governed gateway, so they collaborate on a task without losing control or auditability.

Headless 360

Agent-first Salesforce: exposing data, workflows, and logic as APIs and MCP tools so agents act across any channel — Slack, WhatsApp, voice, mobile — without a UI.

Who we help

Two ways in. The same depth.

For enterprises on Salesforce

You want an AI layer that does real work.

You've already got Salesforce running. You want Agentforce that resolves cases, moves deals, and acts on data — not a chatbot that falls over in production. We help you scope it, architect it, and ship it without betting the org on a black box.

For implementation partners

You have the client. We bring deep Agentforce.

When a project needs real Agentforce — multi-agent orchestration, governance, escalation, a full testing suite — we plug in as your specialist, deliver the hard piece, and hand finished, documented work back to your team.

How we build

In the open, and built to be audited.

We document real builds — the wins and the things that broke — because that's how hard-won Agentforce knowledge actually transfers. Every solution we ship is governed, traceable, and handed over so your team can run it without us.

Follow our builds on LinkedIn →
Who we are

A specialist team — not a generalist shop.

We're a small, senior group focused entirely on Agentforce and Salesforce AI, and we bring in trusted specialists as engagements need them. Narrow focus, real depth.

5specialists, and growing
100%Agentforce & Salesforce AI
Our work

See how we think — and what we ship.

Capability briefs and customer case studies, straight from real Agentforce builds. No form required.

Get in touch

Have an Agentforce problem worth solving?

Tell us what you're trying to ship. We'll tell you straight whether it's a two-week assessment or a full build — and how we'd approach it.